AppStudio 8.4.2 won't run

The app (8.4.2) doesn’t run, but these appear in version 8.3.0.2:

2020-11-30 09:03:01,170 - JFormat - ERROR - TOOLBOX/PROJECT BUG! FIX ME!
2020-11-30 09:03:01,170 - JFormat - ERROR - borderWidth.isdigit()
2020-11-30 09:03:01,170 - JFormat - ERROR - ‘int’ object has no attribute ‘isdigit’
2020-11-30 09:03:01,217 - JFormat - ERROR - TOOLBOX/PROJECT BUG! FIX ME!
2020-11-30 09:03:01,217 - JFormat - ERROR - borderWidth.isdigit()
2020-11-30 09:03:01,217 - JFormat - ERROR - ‘int’ object has no attribute ‘isdigit’
2020-11-30 09:03:01,295 - JFormat - ERROR - TOOLBOX/PROJECT BUG! FIX ME!
2020-11-30 09:03:01,295 - JFormat - ERROR - borderWidth.isdigit()
2020-11-30 09:03:01,295 - JFormat - ERROR - ‘int’ object has no attribute ‘isdigit’
2020-11-30 09:06:31,122 - JFormat - ERROR - TOOLBOX/PROJECT BUG! FIX ME!
2020-11-30 09:06:31,123 - JFormat - ERROR - borderWidth.isdigit()
2020-11-30 09:06:31,123 - JFormat - ERROR - ‘int’ object has no attribute ‘isdigit’
2020-11-30 09:06:31,178 - JFormat - ERROR - TOOLBOX/PROJECT BUG! FIX ME!
2020-11-30 09:06:31,178 - JFormat - ERROR - borderWidth.isdigit()
2020-11-30 09:06:31,178 - JFormat - ERROR - ‘int’ object has no attribute ‘isdigit’
2020-11-30 09:06:31,255 - JFormat - ERROR - TOOLBOX/PROJECT BUG! FIX ME!
2020-11-30 09:06:31,255 - JFormat - ERROR - borderWidth.isdigit()
2020-11-30 09:06:31,255 - JFormat - ERROR - ‘int’ object has no attribute ‘isdigit’

John

Those messages can be ignored - they won’t cause problems.

Did you download 8.4.2 today?

Same problem with me. Installed 8.4.2 and now program won’t startup (Windows 10).
Rodney Wirtz

Yes I downloaded today.

John

Went back to 8.4.0.0 and it works fine. Rodney

I’m on windows 10 and the latest, the redownload of 8.4.2.0 works for me.

There seems to be some sort of problem here. It works on all the Windows systems here, but seems to be failing for some (but not all) users.

Any additional information will be useful for us. We’d love to hear from both people who are fine and those who have problems.

The problem seems tied into an update to the software used to generate the installer.

We’ve put 8.4.1 back on the server for those who need to revert.

https://www.dropbox.com/s/z91n8wxg0wxmloc/AppStudio841.exe?dl=1

If 8.4.2 is not working for you, could you try the following?

  • Uninstall AppStudio.
  • Get rid of NSB AppStudio folder in c:/Program Files (x86) if it is there.
  • Get rid of NSB AppStudio folder in c:/Program Files if it is there.
  • Reinstall.

I updated from 8.4.1.5 to the final 8.4.2.0 download which worked.

I tried your suggestions, didn’t work. Verison 8.4.1 installed and ran ok, then tried again updating to 8.4.2 without success, rolled back to 8.4.1 ok. Note that upon execution of 8.4.2 the Windows cursor/hourglass appears for just a short second and then the hourglass is gone. Not so with 8.4.1 where it stays a few more seconds while the app loads.

John

Same problem but after uninstalling/reinstalling it worked

I downloaded at 27/11 and the file size is around 75MB, it work fine. But when I downloaded again at 30/11, the file size is only around 65MB. After install, it cannot start.

Both my downloads are 75MB. 8.4.1.5 at 11/19/20 10:12am EST and 8.4.2.0 at 11/27/20 11:59am EST

Hi

I had the same problem on my two windows 10 devices. Uninstalled Appstudio completely and reinstalled and it worked. Logs showed nothing.

Ian

The new utility builds a smaller installer, so if you have a 75 meg installer, it’s not the right one. Here’s where we’re at:

76 meg installer: Works OK in all cases (but isn’t quite up to date)

68 meg installer: The latest version - but there are reports it does not install properly on some systems. It appears a complete uninstall solves the problem. Here’s how to do so properly:

  1. Do Windows Uninstall of NSB AppStudio.
  2. Get rid of NSB AppStudio folder in c:/Program Files (x86) if it is there.
  3. Get rid of NSB AppStudio folder in c:/Program Files if it is there.

The new install utility is completely 64 bit. Unfortunately, the Windows Uninstaller does not always completely uninstall the old version, leaving some old 32 bit files around. These interfere with the running of the new version.

We’ll continue to monitor this to make sure this is the actual solution.

I tried steps as mentioned yesterday and it did not work. Tried it again today but turned AVG off. It installed ok and ran. In past installs AVG would always stop the install to “check it out”. I noticed with this latest install AVG did not complain which struck me as “why not”?

Anyway, working ok now.

John

Same Problem here. Doesn’t start, tried everything. Any solutions?

Did you try the steps in the last two messages carefully?

Okay I downloaded and install 8.4.2 and it’s working fine now. Thanks Rodney Wirtz