Accept EULA button located mostly off bottom of screen

Nate · October 30, 2020, 3:07pm

Deploying with VoltBuilder, my EULA ‘ACCEPT’ button is almost completely off the bottom of the screen, making it very difficult to accept the EULA. This is on an iPad.

Any ideas?

Thanks,

Nate

ghenne · October 30, 2020, 3:20pm

Is it OK when running as a web app?

Nate · October 30, 2020, 3:28pm

Yes.

–Nate

ghenne · October 31, 2020, 9:27am

Still working on this one. Since it only shows up when running as a native app, it’s not quick to debug.

Michael_Hill · October 31, 2020, 10:05am

I had the same issue and in the end removed it. I used browserstack to test across different iPhones and ipads. Some worked okay but too many had the problem where the button couldn’t be clicked easily

ghenne · October 31, 2020, 1:15pm

That’s interesting - do you remember which ones worked and which ones did not?

Also, did you try on Android?

Nate · November 3, 2020, 1:24am

Any progress on this one? Thanks!

Nate

Michael_Hill · November 3, 2020, 7:25am

Unfortunately I can’t recall which ones however it wasn’t an issue on Android

ghenne · November 3, 2020, 10:38am

This is going to be difficult to debug without knowing which devices it is happening on. We’ll try a few here and see if we can reproduce this.

Nate · November 3, 2020, 7:02pm

For what it’s worth, I submitted an app to the App Store for review, and they rejected the build due to the EULA Accept button not being fully visible.

ghenne · November 3, 2020, 7:24pm

Thanks. We haven’t gotten to this one, but it’s on the list.

Nate · November 4, 2020, 4:00pm

…and I’ve gone with another solution, so there’s no urgency on this one at least for my needs.

ghenne · November 5, 2020, 2:51pm

Thanks. We’ll still try to fix it.