AppStudio 8 crashed

I cannot finish the settings for PhoneGap with AS8. Always when I try to select a splash icon the file open window freezes. AppStudio freezes too. When I try to stop Application Development Tool the Taskmanager freezes as well. I often need to restart the PC in order to get rid of the AppStudio windows. After one of my restarts I successfully selected the PhoneGap 1024x1024 icon. So I thought I could now have luck with the splash image. No. The open file window and AS8 froze again. Restart of PC… Attached is the current logfile. No: The upload window froze too, before I could select the logfile.

Can you zip your project folder and send it to me? I’d like to see if the same thing happens on my system. Can you include the logfile too?

Meanwhile I could start the project via the project file in Windows Explorer. This time I was able to add the PhoneGap splash image and everything next worked. I changed restrictions and permissions of the project folders in Windows Explorer too to full access. Cannot remember if before or after the above mentioned successful image load. Will send you the zip and log anyway directly. Could not do it here because file too big.

Next start of AS8 and - just for testing - selecting a PG splash image made file select window and AS hang. Tried similar procedure by starting via the project file. Select splash image hanging and crashed AS 8. No problems with this PC, except when using AS8.

I loaded your project on both Windows and Mac. Uploads to PhoneGap Build worked normally on both.

There is nothing unusual in the log file.

What can I do to see the problem here? Could it be just on your system?

Thanks. As I said, now it is working on my system too.

I suspect (pure phantasy) the reason was that some folders and / or files had access restrictions. After I had changed to full access problems disappeared.

With PhoneGap there is a problem with version 7 apps. See new thread.

Lots of crashs today when trying to choose a file, sometimes with project file, often when trying to choose a PhoneGap icon or splasch screen. This happened several times today with 8.0.0.3. Then I noticed that there was a new 8.0.1. Same problems with 8.0.1. I am trying to update my 10 or so apps with PhoneGap icons and splash screens. The crashs also occur when I try to choose a PG icon etc. - for testing purposes - where the icon is already set and an .apk is built successfully. Could it be that solely the German version is affected? I noticed that the file picker, if appearing, sometimes is with a header in German, but when I intend to select a PG icon or splash the header is Choose a File.

I copied some Windows system messages hoping they contain hints:
Ereignisanzeige Windows um 17:02:45:

Das Programm AppStudio.exe Version 6.3.0.1 hat die Interaktion mit Windows beendet und wurde geschlossen. Überprüfen Sie den Problemverlauf in der Systemsteuerung “Sicherheit und Wartung”, um nach weiteren Informationen zum Problem zu suchen.
Prozess-ID: 2924
Startzeit: 01d5c96149e4e2fb
Beendigungszeit: 46
Anwendungspfad: C:\Program Files\NSB AppStudio\AppStudio.exe
Bericht-ID: 103600b4-e306-44e4-9bd8-74a7d65188a2
Vollständiger Name des fehlerhaften Pakets:
Relative Anwendungs-ID des fehlerhaften Pakets:
Absturztyp: Cross-thread

Davor, 17:02:44:

Fehlerbucket 2284759698220541983, Typ 5
Ereignisname: AppHangB1
Antwort: Nicht verfügbar
CAB-Datei-ID: 0

Problemsignatur:
P1: AppStudio.exe
P2: 6.3.0.1
P3: 5d24a2c1
P4: 4f6f
P5: 134217729
P6:
P7:
P8:
P9:
P10:

Angefügte Dateien:
\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER31C1.tmp.WERInternalMetadata.xml
\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER31F0.tmp.xml
\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER31FF.tmp.csv
\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER325E.tmp.txt
\?\C:\Users\Bernd\AppData\Local\Temp\WER3DF8.tmp.appcompat.txt

Diese Dateien befinden sich möglicherweise hier:
\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppHang_AppStudio.exe_b6db8f50d9c39fd5fbeaa4c913ba6ec6aa984b_b5c95680_8e3ed0d3-b57e-4956-b3a8-f9e3040f2b39

Analysesymbol:
Es wird erneut nach einer Lösung gesucht: 0
Berichts-ID: 103600b4-e306-44e4-9bd8-74a7d65188a2
Berichtstatus: 268435456
Bucket mit Hash: afaf5c0e56f19bee5fb518d72190681f
CAB-Datei-Guid: 0

Um 16:26:46:
Das Programm AppStudio.exe Version 6.3.0.1 hat die Interaktion mit Windows beendet und wurde geschlossen. Überprüfen Sie den Problemverlauf in der Systemsteuerung “Sicherheit und Wartung”, um nach weiteren Informationen zum Problem zu suchen.
Prozess-ID: 612c
Startzeit: 01d5c95bee2dcd80
Beendigungszeit: 48
Anwendungspfad: C:\Program Files\NSB AppStudio\AppStudio.exe
Bericht-ID: d9d9eb55-f033-4896-a9c5-664966d1f6ce
Vollständiger Name des fehlerhaften Pakets:
Relative Anwendungs-ID des fehlerhaften Pakets:
Absturztyp: Cross-thread


Systemsteuerung “Sicherheit und Wartung” um 17:02 Uhr

Beschreibung
Aufgrund eines Problems kann dieses Programm nicht mehr mit Windows kommunizieren.
Pfad der fehlerhaften Anwendung: C:\Program Files\NSB AppStudio\AppStudio.exe

Problemsignatur
Problemereignisame: AppHangB1
Anwendungsname: AppStudio.exe
Anwendungsversion: 6.3.0.1
Anwendungszeitstempel: 5d24a2c1
Absturzsignatur: 4f6f
Absturztyp: 134217729
Betriebsystemversion: 10.0.18363.2.0.0.256.48
Gebietsschema-ID: 1031
Zusätzliche Absturzsignatur 1: 4f6f7c4b642c3c13db649688b93f2f98
Zusätzliche Absturzsignatur 2: 70b1
Zusätzliche Absturzsignatur 3: 70b1e6b1bcae81ca84cc7637ef973257
Zusätzliche Absturzsignatur 4: 17d7
Zusätzliche Absturzsignatur 5: 17d7cdbc2fbf9166d53ab5b777d3362d
Zusätzliche Absturzsignatur 6: 769a
Zusätzliche Absturzsignatur 7: 769a006425124b289726b86b5f4e6652

Weitere Informationen über das Problem
Bucket-ID: afaf5c0e56f19bee5fb518d72190681f (2284759698220541983)