Google collecting customers info email,is it real?

1

↵google is collecting customers info，is this email real?

Under the Payment Services Act in Singapore, Google is required to take steps to collect and verify the identities of its customers. Google has designed procedures to comply with its regulatory requirements which also continue to protect and respect the confidentiality of your personal information.

Please note that Google may withhold payments to customers until the verification process is completed. If the verification process is not completed within 45 days of the initial email sent on 12/31/2025, your payments profile may be suspended, preventing you from selling digital content on Google Play. Please provide your review and respond based on the directions below.

If you have already submitted your information, we may have followed up with additional requests for information. Please check the primary email associated with your payments profile (payments.google.com) for an email with the subject line: “Important Information Regarding Your Google Account.”

For more information, and to learn how to verify your account information, please access the following form.

Be assured that Google is committed to preserving the security of your information and will not share your details with anyone except under the very limited circumstances described in our Privacy Policy.

Help Center

Google LLC 1600 Amphitheatre Parkway, Mountain View, CA 94043

You have received this mandatory service announcement to update you about important changes to Google or your account.

2

There is a red alert note in Gmail stating there are lots of users alerting this might be a scam,and advise user not to give data,click link on this email,tst

3

The link you sent leads to support.google.com which is a valid google site

If you search google for “payment services act google singapore” you will get an explanation of the Singapore tax requirement (if you are using Chrome) and a link to that form in the “Verify your identity - Google payments center help” link. The link will take you to a version of the form at support.google.com that is partially filled out from you Google account (if you are using Chrome and are logged in)>

It looks legit to me.

4

Hi,thanks @slm.anyway,@ghenne,what is your opinion?just be 100 percent sure …..,tst

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Nothing to add here - I don’t claim any expertise in Singapore tax law.

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verification early access is currently on Google play console.veritication will start march 2026.best rdgs,tst

There is another email prior to the mentioned email. Although it shows support.google.com.the form underneath is fake.